Shipping policy

Processing & Shipping Times

• Orders are typically processed within 1-3 business days (excluding weekends and holidays).

• We will alway ship using the best available shipping option to get you your items as quickly as possible.

• Delivery times may vary based on location, carrier delays, or seasonal demand.

Shipping Rates & Carriers

• Shipping costs are included since we use the most efficient method possible for delivery.

• We partner with a multitude of carriers and logistics networks for reliable and timely delivery.

• Free shipping is available on all orders.

International Shipping

• We currently ship within all countries available at checkout, this may change over time. 

Order Tracking

• Once your order ships, you will receive a tracking number via email.

• Tracking updates may take 24-48 hours to reflect in the carrier’s system.

Lost, Stolen, or Delayed Packages

• We are not responsible for lost, stolen, or delayed packages once they have been handed to the shipping carrier.

• If your package is missing, please check with the carrier and contact us at customerservice@barkandmeowsupply.com for further assistance.

Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, contact us within 7 days of delivery with photos of the issue. We will gladly assist with replacements or refunds.

 

For any shipping-related inquiries, please reach out to our support team at customerservice@barkandmeowsupply.com. We’re here to help! 🐾